Continuing from last time, I contacted Xiaomi after-sales service today. Xiaomi after-sales said I need to pay full price for a screen replacement, but a full-price screen replacement costs over 800 yuan. I thought that was too expensive, so I went into the Xiaomi Mall to see if I could do a trade-in.
To my surprise, my Xiaomi 13 has already been devalued to just over 400 yuan. Then, adding the 200 yuan old phone trade-in subsidy, the 400-plus yuan national subsidy, and the 600 yuan trade-in voucher for Xiaomi F members, the total deduction comes to 1,765.85 yuan. And if I switch to the K100, I'd still need to pay over 2,200 yuan more.
Extremely frustrating, but there's no other way. The cost of defending one's rights as an ordinary consumer is too high, and I can't afford to wait. Now I finally understand how migrant workers feel when their wages are withheld—capitalists bully me because I'm weak and alone. My whole family uses Xiaomi products, including phones, tablets, surveillance cameras, and more. I never expected Xiaomi would dare make users pay out of pocket for screen replacements even when they know full well it's a screen defect. It's disheartening. All I can say is that my next phone will definitely not be a Xiaomi.
